| Understanding Technology guides the student through the basic technology concepts involved in the mortgage banking industry, particularly commercial mortgage servicing. It begins with an introduction to the fundamentals of technology that have impacted the entire commercial mortgage banking industry. In the second lesson, we explore the impact that the Internet and related technologies have had on the entire commercial mortgage banking industry. In the third lesson, we explore the potential and future role of technology in the mortgage banking industry. In the final lesson, we address the fundamental concepts of servicing systems and ancillary business technologies, as they apply to commercial mortgage servicing.
Course Outline:
Lesson 1 - Technology Fundamentals in Mortgage Banking
- The Importance of Technology
- Computer Basics
- Data Management
- Software
- Computer Networks
- Additional Communication Technologies
Lesson 2 - Transformation of Technology in Commercial Mortgage Banking
- The Internet
- Email
- World Wide Web
- Information Security
Lesson 3 - Evolution of Commercial Mortgage Banking Technology
- eCommerce
- Standardization
- Regulatory Impacts
- eMortgages
- Ethics and Technology
Lesson 4 - Servicing Adoption of Technology
- Servicing Systems
- Ancillary Systems and Software
- Electronic Communication
- Loan Boarding
- Processing Payments and Investor Remittances
- Collateral Management
- Additional Servicing Activities
Course Credit:
Completion of this course earns five points toward MBA's Certified Mortgage Banker (CMB), or Certified Mortgage Technologist (CMT) designations. This course also earns five points towards MBA's Commercial Mortgage Servicer (Commercial CMS Level I) Achievement Certificate.
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